OUR PRODUCTS & SERVICES

Ikecho Pearls is an Australian-owned and operated business specialising in providing quality and creatively designed jewellery, using precious pearls from around the world.

We provide a full range of pearl jewellery including individual strands and loose pearls. All our pearl jewellery is set in a range of precious gold and sterling silver or fashion pieces utilising a variation of leather, stainless steel and a select few accompanying gemstones.


Working closely with local and international pearl farmers, we continually strive to source the best quality pearls. As our pearls are a naturally produced gemstone; each pearl is unique and may have slight variation in size, shape, lustre and colour.

In addition to creating and supplying quality pearl jewellery, Ikecho provides stringing and restringing services, as well as special orders to suit individual needs. Many of our pieces can be custom made utilising a variety of pearls, metals and jewellery findings. Most orders can typically be provided within 14 days. Special order items or limited stock items may take 4-8 weeks for delivery.

 

 

OUR WARRANTY

From original date of purchase, all Ikecho jewellery is covered by a 12 month warranty against any manufacturing faults or defects. Proof of purchase must be provided at all times. Ikecho reserves the right to either repair or replace any item, whichever is foremost applicable. In circumstances where neither option is available, a similarly priced or designed item will be offered. An account credit can only be provided if an identical or similarly designed item is no longer available. We do not provide warranty on altered, misused or general wear and tear items.
Items cannot be exchanged, returned or refunded for any reason outside of warranty. Exchanges, refunds or credits are not provided for change of mind purchases.

If the goods you receive have been damaged in transit or are faulty, please contact us immediately by telephone on (02)9266-0636 or by e-mail on enquiries@ikecho.com.au on the day of receipt. If the package is damaged on arrival, you may be asked to return the goods with its original packaging and invoice.

At Ikecho, we are aware of the nature of purchasing jewellery from a store or online. We understand that on occasion, people are not satisfied with their purchase. In this case, the item must be returned to us in the condition in which it was received, unworn, unused and in its original packaging within 7 days of shipping, return postage will be at the senders expense.

OUR PRICING

Our PDF and PRINT catalogue does not list prices. Stock availability and pricing is live and does change at times due to fluctuating market rates and pearl farming conditions.

For the most up-to-date showcase of our collections and pricing; please visit our website or contact our Head Office. Additionally, a separate online wholesale and RRP pricelist is exclusively available for our retailers upon request

 

 

OUR SHIPPING

Shipping method depends on the total value of the goods purchased.

Flat Rate of $15.00 (Ex. GST) per order for postage and handling fee.  Orders are sent via Australia Post or GTX courier serivce. Please note a signature is required.